Low-Cost/Free Mental Health Services & Specialist Services
Below lists other low-cost or free counselling services available around Melbourne, provided by community centres, university clinics, online/phone counselling services, and more.
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Mental Health and Wellbeing Hubs around Victoria can help you with a range of different issues, including lowered mood, anxiety, substance use or addiction, or any distress you may have. The Hubs can also support people to address life stressors such as homelessness, financial difficulties and social isolation.
Phone: 1300 375 330 (9 am to 8 pm weekdays and 9 am to 5 pm Saturday). Some Hubs are available for walk-ins.
Website: https://www.betterhealth.vic.gov.au/mental-health-and-wellbeing-hubs provides factsheets for accessing services in English, Arabic, Chinese, Greek, Italian, Macedonian, Nepali, Punjabi, Russian, Spanish, and Vietnamese.headspace can help young people aged between 12 - 25 with mental health, physical health (including sexual health) alcohol and other drug services, and work and study support. headspace also provides phone and online support.
Phone: 1800 650 890
Website: https://headspace.org.auRelationships Victoria is a not-for-profit organisation providing support for relationships and wellbeing for individuals and couples . Fees are charged based on income.
Website: https://www.relationshipsvictoria.org.au/counselling/Catholic Care Victoria provide affordable and confidential counselling for individuals, families, and couples of all ages, cultures, and religions.
Phone: 1800 123 228
Website: https://www.catholiccarevic.org.au/CAREinMIND™ mental health services provide free mental health services for people of all ages who: cannot afford (or are ineligible for) other local services; are experiencing mental health stress from mild to severe; live, work or study in the north western Melbourne area.
Phone: (03) 9088 4277 9am and 5pm Monday to Friday
Website: https://careinmind.com.au/Uniting Vic.Tas is a counselling services based in Melbourne, Wimmera, Ballarat and Geelong. Contact local centres for more information.
Website: https://www.unitingvictas.org.au/services/mental-health/counselling/CoHealth provides free or low-cost counselling depending on income for referrals within the Cities of Maribyrnong, Melbourne, Moonee Valley & Yarra.
Phone: (03) 9448 5521
Website: https://www.cohealth.org.au/service-category/counselling/The Bouverie Centre sees Victorian families seeking support for their well-being and relationships, in light of challenges related to a member’s diagnosed mental health condition, or alcohol and other drug problem, and/or past trauma or abuse. Family therapy services are offered at no-cost to eligible families, and walk-in sessions are available.
Phone: (03) 8481 4800
Website: https://www.latrobe.edu.au/research/centres/health/bouverie/families-and-communitiesEmployee Assistance Program is a work-based intervention program designed to enhance the emotional, mental and general psychological wellbeing of all employees and includes services for immediate family members. Contact your employer for more information regarding accessing EAP.
Website: https://eapaa.org.au/site/ -
La Trobe Psychology Clinic
Phone: (03) 9479 2150
Website: https://www.latrobe.edu.au/psychology-clinic
Location: 1 Kingsbury Dr, Bundoora VIC 3083Victoria University Psychology Clinic
Phone: (03) 9919 2353
Email: https://vupc@vu.edu.au
Website: https://www.vu.edu.au/about-vu/facilities-services/our-services/health-clinics/psychology-clinic
Location: 47 Paisley Street, Footscray VIC 3011RMIT Health Clinic
Phone: (03) 9925 7666
Website: https://www.rmit.edu.au/healthclinic
Location: Level 3, 30 Janefield Drive Bundoora 3083ACU Psychology Clinic
Phone: (03) 9953 3006
Website: https://www.acu.edu.au/about-acu/faculties-directorates-and-staff/faculty-of-health-sciences/facilities-and-services/psychology-clinics/melbourne-psychology-clinic
Location: Level 5/17-29 Young St, Fitzroy VIC 3065Cairnmillar Institute Community Clinic
Phone: 1800 391 393 (press 2 for the clinic)
Website: https://www.cairnmillar.org.au/clinic/community-clinic/
Location: four locations including Hawthorn, Melbourne CBD, North Melbourne, DandenongSwinburne Psychology Clinic
Phone: (03) 9925 7666
Email: psychclinic@swin.edu.au
Website: https://www.swinburne.edu.au/research/centres-groups-clinics/swinburne-psychology-clinic/
Location: The George Swinburne Building, 34 Wakefield St, Hawthorn VIC 3122University of Melbourne Psychology Clinic
Phone: (03) 9035 5180
Email: clinic-psych@unimelb.edu.au
Website: https://psychology.mthc.com.au
Location: Level 2, 138-146 Cardigan Street, Carlton, VIC 3053 -
Beyond Blue
Phone: 1300 22 4636
Web Chat: https://www.beyondblue.org.au/Kids Helpline
Phone: 1800 55 1800
Web Chat: https://kidshelpline.com.au/get-help/webchat-counsellingLifeline
Phone: 13 11 14
Web Chat: https://www.lifeline.org.au/MensLine
Phone: 1300 789 978
Web Chat: https://mensline.org.au/Psychiatric Triage – North West Mental Health Region
Phone: 1300 874 243SuicideLine Victoria
Phone: 1300 651 251
Web Chat: https://suicideline.org.au/Suicide Call Back Service (National Service)
Phone: 1300 659 467
Web Chat: https://www.suicidecallbackservice.org.au/Transcultural Mental Health Centre (Provides Chinese phone counselling service)
Phone: 1800 648 911
Availability: Monday - Friday 9:00am - 4:30pm -
Orange Door
Phone: 1800 512 359
Email: https://www.orangedoor.vic.gov.au/1800RESPECT
Phone: 1800 737 732
Website: https://www.1800respect.org.au/Centre Against Sexual Assault (CASA)
Phone: 1800 806 292 (24/7 crisis phone support)
Website: http://www.casahouse.com.au/Safe Steps Family Violence (formerly Women’s Domestic Violence Crisis Service)
Phone: 1800 015 188 (24/7 helpline)
Website: https://www.safesteps.org.au/GenWest
Phone: 1800 436 937
Website: https://genwest.org.au -
Butterfly Foundation
Phone: 1800 33 4673 (National Helpline)
Website: https://butterfly.org.au
Eating Disorders Victoria
Phone: 1300 550 236
Email: https://eatingdisorders.org.au/
The Royal Children’s Hospital Eating Disorders Service
Phone: (03) 9345 6533
Email: https://www.rch.org.au/adolescent-medicine/eating-disorders-service/ -
ACCESS Health & Community
Phone: (03) 9810 3000
Website: https://accesshc.org.au/services/alcohol-and-other-drugs-counselling-melbourne/DirectLine
Phone: 1800 888 236
Website: https://www.directline.org.au/BreakThrough
Phone: 1300 660 068
Website: https://www.breakthroughforfamilies.com/
Anglicare Victoria
Phone: 1800 809 722
Website: https://www.anglicarevic.org.au/our-services/alcohol-and-drug-support/adult-drug-and-alcohol-treatment/ -
QLife / Switchboard Victoria
Phone: 1800 184 527
Website: https://qlife.org.auQueer Space
Phone: 03 9663 6733
Website: https://www.queerspace.org.au -
Perinatal Anxiety and Depression Australia (PANDA)
Phone: 1300 726 306 (Mon - Sat)
Website: https://panda.org.au/